Wiser Air Support

We're here to assist you.

Author: Kamilah Sanders

I have a Dual-Fuel heat pump system, will it work with Wiser Air?

Dual fuel application If you are experiencing issues with dual fuel application, Schneider Electric’s suggestion is to set the Min Outdoor Temp <<lockout>> to 32°F. This parameter can be adjusted in: Menu >> System >> Advanced >> Min Outdoor Temp. We are aware of the difficulties with the application and we are working on finding a solution for the […]

Humidity Balance™

If you live in a place with high levels of humidity, you understand the importance of controlling the moisture in your home. From avoiding pesky mold to leaving that unpleasant, clammy feeling behind, the interior humidity level plays an important role in your overall perception of comfort.   With the new Humidity Balance feature, Wiser […]

Wiser Start™

What is Wiser Start? Wiser Start is part of the Eco IQ learning algorithm on your Wiser Air thermostat. In regular schedule mode, Wiser Air sets the desired temperature at the times that you specify. With Eco IQ enabled, Wiser Start knows how early to start so that your home is at the right temperature […]

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